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Privacy Policy

Effective Date: March 25, 2024

Homey Helper (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, address, and payment details when you request services.
  • Technical Data: IP address, browser type, device information, cookies, and similar tracking technologies to improve our website experience.
  • Service Usage Data: Information about the services you request and how you interact with our website and communications.

2. How We Use Your Information

We use your data to:

  • Provide, manage, and improve our home services.
  • Process payments and communicate about your service requests.
  • Send promotions, special offers, and service updates (only with your consent where required by law).
  • Enhance website security, detect and prevent fraud and abuse.
  • Comply with legal obligations.

3. Legal Basis for Processing

Where applicable, we process your personal data based on one or more of the following legal bases:

  • Your consent;
  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate interests, such as improving services and security.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third parties who help us deliver services, such as payment processors, IT providers, and marketing partners.
  • Legal Authorities: If required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content and advertising. You can manage or disable cookies via your browser settings, but some features of the website may not work properly if cookies are disabled.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy and applicable laws.

9. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access & Update: Request access to or correction of your personal information.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Delete Data: Request deletion of your personal data, subject to legal requirements.
  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
  • Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at the details below.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: